Participatory Design
Participatory Design refers a democratic approach to design that encourages participation in the design process by a wide variety of stakeholders, such as: designers, developers, management, users, customers, salespeople, distributors, etc. The approach stresses making users not simply the subjects of user testing, but actually empowering them to be a part of the design and decision-making process. This is accomplished through direct involvement with the product development team on major projects for one or a small number or customers or through frequent customer or user review and feedback during the development process using mechanisms such as focus groups, web-based customer participation, usability studies, etc.
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