Chapter 6
THE ECONOMICS OF INFORMATION AND CHOICE UNDER UNCERTAINtY
Boiling Down Chapter 6
The notion that we have free perfect information was great while it lasted. Alas, information is very fragmented and never free. Complicating matters is the fact that it can be manipulated for personal benefit by those transmitting it. Therefore, the goals and the message of the provider of information must be interpreted together.
Believable information has two properties. First, like good money, it cannot easily be counterfeited, and second, it will elicit information from others who cannot afford to withhold similar information lest they appear less adequate than their competitors. An example of the first principle can be seen when a potential employee presents a verifiable list of volunteer service to the community. This signals that he is concerned about others and does not function out of a narrow self interested framework. Adam Smith commented that a person who joins a religious sect that teaches honesty and disciplines its wayward members is likely to enhance his own commerce as well. A degree from a high quality institution or a family reputation are far more credible signaling devices than an honest face or a well-prepared promise because a face and a story are easy to counterfeit.
The second principle, that of full disclosure, has many economic applications. Just as all toads will croak to convince the world that they are not the smallest toad, so producers will offer warranties, even if they are inferior to other warranties. This will at least signal that they are better than the product with no warranty at all. Efforts to hide demographic characteristics in the labor market will be unsuccessful because those with the most desirable demographics will be eager to volunteer that information. Accordingly, anyone who hides demographic data will be suspected of having the least favorable characteristics and therefore will have a difficult time getting a job. Clearly, everyone but the person with the least desirable demographics will have incentive to disclose full information.
The full-disclosure principle helps explain why used equipment sells for much less than new equipment. Since defective things are likely to be sold and good things kept, the proportion of defective things in the used market will be much higher than the defective share of the new market. This lowers the value of used things and makes it unlikely that owners of good used things will want to sell their merchandise. In order to sell a non-defective used item, the owner must make a special effort to prove that her merchandise is not faulty.
Indirect types of signaling are helpful in forming relationships. Being too eager to form a relationship or joining a matching service may indicate that a person has no friends for good reason or is unable to initiate relationships on his own for some reason. Indirect signaling occurs also if people seek to form exchange pools for insurance. Insurance seekers are likely to be higher risks, particularly if the insurance covers small losses against which low-risk people wisely self-insure. This crowding of undesirables into groups is referred to as adverse selection.
Conspicuous consumption is a signal of ability, since income is generated by ability in many cases. This is particularly true where selling or other types of impersonal customer contact is required and where other methods of finding out about a person are costly. However, in academia, where concentrated thinking is required, high consumption is often disdained as a distraction and this distraction signals poorer performance. To the degree that high consumption becomes a positional quality, it is a necessary, but not sufficient, condition for good signaling.
When little specific information is known about a product or a laborer, consumers or employers have little choice but to group the product or employee according to some available screening device. In the case of insurance, premium rates are determined by the average risk of the group so that those most careful in avoiding claims are discriminated against.
The last factor in this chapter that can influence time preference behavior is the fact that people can seek out commitment arrangements that force certain behavior that they want but have a hard time achieving. A person who encourages a spouse to hide money before a shopping trip so that the coming vacation will not be jeopardized will exhibit a more negative time preference than would have been the case without the commitment device.
This chapter explores the effect of people's attitudes toward risk as well as their time preference. Some people pay to avoid risk, while others pay to absorb risk. We call these people risk averse and risk lovers, respectively. A risk-neutral person is indifferent between any alternatives of the same expected value no matter how much or how little risk is involved in the various alternatives.
The tools for exploring risk-averse behavior are based on the fact that wealth has diminishing marginal utility for risk-averse people. The figure below shows that if starting income is $100, a gain of $50 will bring less additional utility than a loss of $50 will cost in utility foregone.
Therefore, a fair gamble, one in which the expected value of the gamble is 0, will not be accepted because the expected utility of the gamble is less than the actual utility received when the risk is avoided. In other words, this person will not accept a coin-toss gamble that would bring her $50 for tails and cost her $50 for heads. The chord that connects the two outcomes of the coin toss shows the utility level of the expected dollar outcomes. It is easy to see that the person represented on the graph would be just as happy with $80 of certain money than with $100 expected value from the coin toss. In other words, she would be willing to pay $20 to avoid the gamble if she had to. If she was forced to gamble, she would be willing to pay an insurance company $20 to guarantee her the $100 she started with before she entered the coin toss. The insurance company would make $70 ($50 + her $20) if the coin came up heads, and lose $30 ($50 - her $20) if the coin came up tails. Since the insurance company is involved in hundreds of events like this, it ends up $20 ahead on the average for each coin toss. Even if the insurance company had to charge a bit less than the $20 charge to sell the insurance policy, it would be to its advantage to do so.
It would be useful to follow through the parallel example of a risk lover who is faced with the same coin-toss option and is willing to pay for the chance to enter the coin toss. One problem with insurance is that it is likely to reduce the preventive efforts of the person being insured, since the risk of loss is greatly diminished. This is the moral hazard of insurance.
In general, it is advisable not to insure against risks that involve losses that easily can be absorbed. Insuring against big losses that would seriously impact financial viability is a good thing in most cases.
The appendix at the end of the text material deals with two applications of the economics of information. The optimal job search time is determined by comparing the costs of additional job searching with the expected gains from the search. It must be assumed that the range of offer possibilities is normal and known. A second application shows how the highest bidder in an auction is subject to what is called the "winner's curse." If people's estimate of the value of a product is normally distributed around its true value, then any auction process will result in the highest bidder's being above the true value.
Consequently, the winning bid is a losing proposition unless bidders adjust their bids downward to avoid the winner's curse.
Chapter Outline
. .
Important Terms
costly-to-fake principle |
moral hazzard |
full-disclosure principle |
normal distribution |
lemons principle |
expected utility |
newcomer stigma |
expected value |
adverse selection |
fair gamble |
conspicuous consumption |
risk averse |
ability signaling |
risk neutral |
statistical discrimination |
risk lover |
unbiased estimate |
diminishing marginal utility of wealth |
A Case to Consider
[This case is a story of an annual computer vender's convention. Carefully draw from the story incidents that should lead Megan or Matt to be better informed as they participate in the convention activities.]
Matt woke up eager to start his big convention trip. After breakfast he waited for his limo to take him to the airport. He had some apprehension that the just-beginning, heavily advertised limo service he chose would not be there on time. The fact that the service charged less than the other limo services made him curious also, but he stopped worrying when the limo pulled up in time.
At the airport a well-dressed porter with a hand truck and two teenagers in jeans came up offering to help him with his bags. The teenagers were willing to do the job for half the money, but Matt gave his things to the porter. The plane was overbooked, so all those with essential business were asked to take their seats first. In the plane Matt sat near 5 people going to conventions, 2 people going to weddings, a preacher heading to a funeral, 4 salespeople making client calls, and a college debate team. During the flight the left engine caught on fire, creating some tense moments until the pilot came on the intercom and described how easy it is to fly with one engine. Matt commented that he probably could have flown the plane himself by the time the pilot was finished with his comments.
On the ground again, Matt found his hotel room and his entire hall had been redecorated. No other floor had received that special treatment, but Matt complained to the management and was moved to another hotel across the street owned by the same company. His room was not as newly decorated, but Matt was happier.
The first session Matt attended was called "Special Challenges Facing Small Vendors." Matt was disappointed, to say the least, because he felt that all the attendees were poor vendors from whom he could learn little. To make matters worse, the only person there that he respected had another lunch appointment and the biggest complainer in the crowd insisted on having lunch with Matt to exchange business tips. After lunch Matt went to the job market room where employers and prospective employees meet for interviews and where job openings are listed and resumes are exchanged. The resumes that were submitted looked mighty bleak to Matt, so he asked an interviewer if the market was bad this year. "No," said the interviewer, " it is just that good people do not freely float their resumes. Instead, they work through the grapevine and through contacts with friends to get the best jobs. Those who submit resumes are probably the least likely to get good jobs." After hearing this, Matt wondered whether he would be doing the job hunters a service if he threw out their resumes.
Next Matt wandered over to the equipment display section, where he examined all sorts of the latest gadgets designed to make computer vending more efficient. He was particularly interested in a wall shelving unit with a built-in surge protector that could display a dozen computer units. What surprised Matt was that the sellers of new and used units had older, used shelving units for a price much higher than the same used models at the booth where only used models were sold. He was about to buy one from the used vendor when Megan walked up and told him that he would be better off if he spent the extra money and purchased the used item from the dealer with new units for sale. Matt ended up buying none because he didn't know whether Megan was trying to be helpful or whether she was giving him misinformation as a competitor.
The section of the convention that showed vendor marketing techniques was enormous. Matt had to make some choices, so he decided to spend time in only the booths that occupied double booth space and were giving away door prizes. Matt rated this part of the convention the highest on his evaluation questionnaire at the close of the three-day conference.
1. From this story identify 10 areas where information signaling took place. Identify those that Matt capitalized on and those that he missed.
Utility
Utility
Matt’s Wealth ($) Megan’s Wealth ($)
Figure 6-2 Figure 6-3
Multiple-Choice Questions
d insurance
20. Your utility function is given by U=M1/2. You have a choice: take $100 in cash or flip a coin. If you flip a coin, the outcomes are as follows: heads, you win $225; tails, you win $25. You will
a. take the $100 in sure cash.
b. take the gamble.
c. be indifferent between the cash and the gamble.
d. none of the above.
21. The full disclosure principle works best for you if
a. you have the least desirable pertinent characteristic of your group.
b. you have information that will be disclosed inevitably later.
c. you are looking for a job for which you have slim credentials, but they happen to be better than the others in the applicant pool.
d. none of the above is true because full disclosure is something you should never do if the information is not completely complementary.
22. (Appendix) You should continue to search for a new job if
23. (Appendix) The winner's curse
Problems
5. When you buy a new car and drive it off the dealers lot it suddenly loses value that could not possibly be explained by wear and tear on the vehicle or depreciation. What does explain that phenomenon?
6. (Appendix) My school frequently sells fleet cars to faculty and staff in a closed bidding process in which each bidder makes an offer in an envelope by a certain day. The highest offer gets the car. This year my son turned 16 and I began a search for an old bomber that might ease our competition for the one car we have. The car I wanted had 12 bidders. I wanted the car but did not want to pay more than it was worth. There was no minimum bid limit, and all bids were uniformly distributed along a range with an unknown upper limit.
7. (Appendix) You have a first job offer of $100, and you estimate the possible range of offers to be $40 to $220. The offers are uniformly distributed along the relevant range of possible offers. You should accept the $100 offer if your search costs are more than _____. Show your work.
Answers to Questions for Chapter 6
Case Questions
Multiple-Choice Questions
Problems
3. b) They should advertise for the same reason that you should.
3. c) All lawyers advertise and competitive prices result. (Wouldn't that be nice!)
4. b) $8
4. c) No, you get 128 utility from risk taking and only 121 from a sure $11.
4. d) The bike value squared must equal 128 units of pleasure. Since the square root of 128 is 11.31, you will be willing to pay up to 4.69.
4. e) Risk neutral
4. f) $8, since you are indifferent between $8 sure or $8 expected value
4. g) Risk averse
4. h) Yes, expected utility from risk taking will be 120. Utility from $8 sure money is 170. In fact utility from $4 certain money brings 120, so you will pay up to $12 for check-in.
5. The problem is that as soon as a car is used it is impossible to convince a buyer that it has been kept in showroom shape. Because the poor cars tend to go for sale first, people suspect that any used car is a lemon. This drags down the price of all used cars.
6. a) (Appendix) l2/13 C = 1,500; C = 1,625; C/2 = 812.50.
6. b) (Appendix) I should offer $812.50 and get the car if others adjusted their bids accurately and mine was the highest evaluation of the car.
6. c) (Appendix) If I valued the car for my own use at more than my adjusted bid, and someone else won the bid with an unadjusted bid that was higher than my bid but lower than the value I placed on the car, then I would have been foolish.
7. (Appendix) 2/3 (60) = 40.
Homework Assignment Name:_________________________
1. Your car breaks down on a lonely road. A fellow drives up in a pickup truck, approaches you and offers to help, saying he is a mechanic. You remain locked in the car trying to decide if it is safe to take his offer. He understands your concern and says he will answer any questions you may want to ask him to convince yourself that he is really not dangerous. You have no car phone. Select five questions to ask and explain how those questions can solve your information problem.
2. In all of the following examples, calculate the actual utility of three persons shown. Each one has $16. Then calculate the expected utilities in each case of a gamble where each on is faced with the option of taking a coin toss where you gain 9 if the coin comes up heads and lose 7 if the coin comes up tails.
a. Scott’s utility function is U = (1/2)
b. Carol’s utility function is U = (money)2
c. Jessica’s utility function is U = 10(money)
d. What should each person do and why are there differences among the three?
3. Sketch a graph for a risk lover who resists buying insurance on a $3,000 laptop computer he is sending to his son at college. Show on the graph with the letters ab the amount the insurance company would expect to lose if it makes him an insurance offer he will accept. The computer will not be stolen 75% of the time.
4. The son receiving the computer in question 2 above is risk averse and knows the insurance company will never make his dad an offer that will be accepted. The son’s utility function for the computer is U = . What is the maximum the son will be willing to pay to insure his computer?
5. Define a positional externality and give two examples from your experience where the concept was operative.
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