Six Sigma
1. Six Sigma is a statistical measurement of processes that produce less than 3.4 defects or mistakes per million opportunities (or 99.99966% good). 2. Six Sigma is a bottom-line oriented, data-driven quality program. It is based on achieving a level of quality which equates with only 3.4 defects per million opportunities for each product. The six sigma process includes five steps a) define, b) measure, c) analyze, d) improve, and e) control.
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